Setup
Getting your Bridge running.
Start to finish this takes about a minute. There is nothing to download and nothing to sign into.
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Plug the Bridge in
Any USB-A port. If your only free ports are round the back of the tower, use the included extension cable and bring the dongle out where it can see the room — wireless range is much better with the plastic out in the open than behind a steel case.
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Put the controller in pairing mode
With the controller off, hold the PS button and the Create button (the small one left of the touchpad) together for about three seconds, until the light bar starts flashing quickly.
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Wait for solid green
The Bridge's LED goes from flashing to solid green when it has the controller. That's it — you're wireless, and it will reconnect on its own from now on.
Reference
What the light means.
Flashing green
Searching. It will keep scanning until it finds a controller — there's no timeout to worry about.
Solid green
Connected and passing input. Haptics and adaptive triggers are live.
No light
No power. Reseat both ends of the cable, or try a port directly on the motherboard rather than a hub.
Misbehaving
Unplug, wait five minutes, plug back in. The wait matters — it lets the controller drop its side of the link too.
Pairing a different controller
One Bridge holds one controller at a time. To move it to another controller, just put the new controller into pairing mode the same way — hold PS + Create until its light bar flashes. The Bridge will drop the old one and take the new one.
If you swap back and forth between two controllers regularly, it's worth knowing that the controller also remembers where it was last paired. A controller that has since been connected to a PS5 needs to be put into pairing mode again before the Bridge will take it back.
Using it on a different PC
Nothing is stored on the computer, so moving the Bridge to another machine is just unplugging it and plugging it in. No driver install, no first-run setup, no re-pairing — the pairing lives on the dongle, not on the PC.
If something goes sideways
The five-minute reset fixes most things
Unplug the Bridge, wait a full five minutes, then plug it back in and re-pair. It sometimes gets confused partway through pairing, and the wait is what clears both sides. This is the first thing to try, and it works far more often than it has any right to.
Still not connecting?
- Try a different USB port. Front-panel ports and unpowered hubs are the usual culprits. A port directly on the motherboard is the best test.
- Charge the controller. A DualSense low on battery will pair and then drop out, which looks like a dongle problem and isn't.
- Turn off Bluetooth on the PC. If the controller was previously paired to Windows over Bluetooth, Windows will sometimes grab it first. Remove it from your Windows Bluetooth devices list.
- Check the light bar. If the controller's light bar isn't flashing when you hold PS + Create, it isn't in pairing mode yet — hold longer.
If none of that does it, email [email protected]. Tell us what the LED is doing and what you've tried, and we'll sort it out. If it's a hardware fault we replace it.
Keeping it up to date
Firmware updates are free and always optional. The Bridge carries its own control panel — there's nothing to download to use it. See the firmware page for what's new and how to update.